Custom maps made by a tuner in our professional network or made using Accesstuner Race are typically locked to a specific Accessport serial number. Therefore, if you upgrade to a new V3, these maps will not work right away and may appear grayed out in the map selection menu. However, just email firstname.lastname@example.org or use the Submit a Request link above and let us know the following information:
V2 Serial Number
V3 Serial Number
Vehicle Make, Model, Year, and Region
Then, we will email you a key to upgrade your Accessport via AP Manager. This will allow you to use your old V2 maps. If you have custom maps made with Accesstuner Race, you can do this or simply request a new copy using our Accesstuner Race Request Form.